Terms of Service

General Data is for business use. You must be at least 18 and have authority to act for the organization you name on your account.

Keep your account details accurate and your credentials secure. You are responsible for activity under your account.

General Data provides the workflow and records for a data transaction. The parties are buyers, who request and license data; data owners, who supply it; brokers, who introduce owners to buyers; and human reviewers, such as counsel, privacy and security staff, who approve each step.

Unless a transaction names General Data as a party, the license is between the buyer and the data owner, and between them and any broker. General Data does not own, buy or resell the datasets that move through the platform.

Buyers describe what they need in a request: the data, volume, permitted uses, personal-data tolerance and delivery mode. Buyers may share intake links so suppliers and brokers can respond.

Everything you submit must be accurate. Brokers must disclose that they are acting as a broker and on whose behalf.

Data owners prove what they have with a sample, not the full dataset. We scan samples for quality and for personal data, and we may flag, redact or reject a sample.

Samples are used only to evaluate the transaction they were submitted for, and are shared only with the parties to that transaction.

Data owners represent that they hold the rights they claim, including the right to license the data for the uses stated in the request, and that any evidence they attach is genuine and current.

Approvals recorded on the platform document a party's decision. They do not move responsibility from the party that made a claim to the party that reviewed it. General Data does not provide legal advice.

License terms are assembled from the request and the diligence record. Each party is responsible for reviewing the terms before signing. Signatures may be collected through an electronic signature provider.

The signed license, not these Terms, governs what a buyer may do with the licensed data.

Data moves only after every required party has approved one frozen dataset version, license and access policy. Delivery may be a direct file transfer, a clean room or compute-to-data, as the license allows.

Where a delivery mode requires General Data to handle data, we do so only as needed to complete the delivery and as the license permits. Access is logged and can be revoked as the license provides.

Using General Data is free for data owners. Buyers pay a platform fee, shown as a percentage of the license value, when a license is signed. The fee that applies to a transaction is shown before signing.

Fees exclude taxes. Payments are processed by our payment provider. We may change fees for future transactions with notice; changes never apply to licenses already signed.

Brokers register their introductions on the platform. Each claim is timestamped, and duplicate submissions are flagged. Any commission is agreed between the broker and the party paying it, and is shown on the deal.

Separate terms apply to the Affiliate Program.

Do not submit data you are not entitled to license, data obtained unlawfully, or evidence you know to be false. Do not attempt to re-identify individuals in any sample or delivered dataset.

Do not interfere with the platform, bypass access controls, scrape it, or upload malicious code.

Information shared within a transaction, including requests, samples, diligence documents and draft terms, is confidential to the parties to that transaction. Use it only to evaluate and perform that transaction.

You keep ownership of what you upload. You grant General Data a limited license to host, process and display your content only as needed to run the platform and the transactions you direct.

General Data keeps an audit trail of actions taken in each transaction, such as submissions, approvals, signatures, access and changes. The parties to a transaction can see its record, and we may rely on it to resolve disputes or meet legal obligations.

You may close your account at any time. We may suspend or close accounts that break these Terms or create legal or security risk. Licenses already signed between parties continue under their own terms.

The platform is provided "as is". To the extent permitted by law, General Data makes no warranty about the accuracy, legality, quality or fitness of any dataset, or about the outcome of any transaction.

To the extent permitted by law, General Data is not liable for indirect, incidental, special or consequential damages, or for lost profits, data or revenue. Our total liability for any claim is limited to the fees you paid us in the twelve months before the claim arose.

You will defend and indemnify General Data against claims arising from data or evidence you submit, from your breach of these Terms or of a license you signed, or from your violation of law.

These Terms are governed by the laws of the State of Delaware, United States, unless mandatory local law applies.

We may update these Terms. We will notify you of material changes before they take effect. Continuing to use the platform after that means you accept the updated Terms.

Questions about these Terms: [email protected].